Privacy Policy

Last updated: September 30, 2024

Welcome to lua.sh ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our URL shortening service.

1. Information We Collect

1.1 Information You Provide

  • Account information (email address, username, password)
  • Payment information (processed through secure third-party payment processors)
  • URLs you submit for shortening
  • Custom aliases for shortened URLs (if provided)

1.2 Automatically Collected Information

  • IP addresses
  • Browser type and version
  • Operating system
  • Click-through statistics
  • Access timestamps
  • Referring websites

2. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our URL shortening service
  • Processing your payments and subscriptions
  • Generating analytics and statistics
  • Preventing abuse and ensuring security
  • Communicating with you about service updates and changes
  • Improving our service based on usage patterns

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and encrypted during transmission.

4. Data Sharing and Third Parties

We may share your information with:

  • Payment processors to handle transactions
  • Analytics providers to improve our service
  • Law enforcement when required by law
  • Service providers who assist in our operations

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience and collect usage data. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

8. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes through our website or email.

11. Contact Information

For any questions or concerns about this Privacy Policy, please contact us at hey@lua.sh

12. Compliance with GDPR and Other Regulations

We comply with applicable data protection regulations, including GDPR for users in the European Economic Area. You have the right to lodge a complaint with your local data protection authority.

By using lua.sh, you agree to this Privacy Policy and our collection, use, and disclosure practices.